Refund policy

Returns & Exchanges

We hope you love everything you purchase from Clover & Canvas. Because many of our products are specialty, hand-painted, and carefully selected for our shop, we offer limited returns for store credit only. Refunds to the original form of payment are not available.

Eligible merchandise purchased in-store may be returned within three days of purchase. Eligible merchandise purchased online may be returned within three days of delivery.

To qualify for store credit, merchandise must be unused, unstitched, unaltered, and in its original condition, with all tags and packaging intact. Proof of purchase is required.

The following items are final sale and are not eligible for return, exchange, or store credit:

• Threads and fibers
• Sale or clearance merchandise
• Special orders and custom items
• Trunk show purchases
• Gift cards
• Classes, events, and class fees
• Items that have been stitched, marked, cut, mounted, or otherwise altered
• Finishing services and finishing deposits

Shipping charges are nonrefundable. Customers are responsible for return shipping costs unless an item arrives damaged or an incorrect item was received.

If your order arrives damaged or incorrect, please contact us promptly so we can review the issue and make it right.

Before mailing an eligible return, please contact Clover & Canvas for return instructions. Returns sent without prior approval may not be accepted.